Striving to exceed your expectations.
The brain behind the ShiningBot solution lies in its Machine Learning Engine Omicron. Omicron learns the customers' interest and preferences. It is the foundation for ShiningBot Business Intelligence system and automated marketing engine.
Omicron engine automates various business development process, like invite the customer on stock re-fill or send discount coupon based on number of visits or Fix appointment for the next haircut due or send reminder messages regarding your diet plans, etc. based on your configurations.
Why ShiningBot
- Fully Secured & Hassle-free Management
- Full control over Bandwidth, Concurrency & Usage Time
- Feedback, Guest Service & Advertisement over WiFi
- Easy automation of Business Promotion Services
- Advanced Business Intelligence Reporting
- Web based Management with multi-level authorization
- Compliance with Government Secuirty Norms
Product Features
WiFi Authentication
Authenticate all WiFi users with one time password using SMS / WhatsApp / Coupons.
Complete User Control
Control Concurrent Accesses, Upload/Download Bandwidth, Idle-time and Usage Time of WiFi users.
Monitoring & Alert
Monitor Internet and PMS Server connection and alert via WhatsApp in case of service interruption.
WiFi Log Management
Record complete usage log and retain for 18 months as per government norms.
Self Registration
Coupon / Key based Self Registration and collect important information about your customers.
Customer Profiling
Profile customers into Silver, Gold and Platinum based on their affordability levels.
Loyalty & Usage
Understand the frequency of visit, time spent on each visit, resources consumed, locations visisted, etc.
Guest Services
Collect feedback, send greetings & discount coupons Send promotional messages.
VIP Recognition
Recognize your VIP Customers across outlets and offer enhanced services.
LBS Service
Location Based Service. Initiate custoemr interraction based on entry or exit of a location.
Promotional Service
Initiate customer interraction based on number of visits, length of stay or No-show period.
Automated Marketing
Customer Beheavior Learning and actions based on learned information.
Business Intelligence
Uncover the hidden data in your customer information and their behavior.
Content Filter
Category based Filter service to avoid users from visiting potentially unwanted sites.
Digital Signage
Show interactive image based advertisements in Android TV & Centrally manage 1000s of TVs
Programing Interface
Import/Export data from/to other softwares like Hotel Management System or Loyalty programs.
Product License Options
| Product Feature | Silver | Gold | Platinum |
|---|---|---|---|
| Dual WAN with Link Failure & Notification | ✓ | ✓ | ✓ |
| Authentication (MAC, Self-Registration, Operator Assisted & API) | ✓ | ✓ | ✓ |
| Log retention up to 18 months as per norms | ✓ | ✓ | ✓ |
| Assistance in Cybercrime Investigation | ✓ | ✓ | ✓ |
| Login wise Bandwidth and Concurrency Control | ✓ | ✓ | ✓ |
| In-Premises Feedback Management | ✓ | ✓ | ✓ |
| Image / Video advertisements in Login, Logout & Status Pages | ✓ | ✓ | ✓ |
| Promotional SMS / WhatsApp – One shot message to customers | ✓ | ✓ | ✓ |
| KPI Reports | ✓ | ✓ | |
| Feedback Anywhere – Off-Premises Short URL based feedback | ✓ | ✓ | |
| VIP Recognition | ✓ | ✓ | |
| Consumer Behaviour Analysis of Users | ✓ | ||
| Profiling and Classifications of Users | ✓ | ||
| Location based Services* (Preference/Interest Tracking, Messaging) | ✓ | ||
| AI Based automated marketing | ✓ | ||
| Content Filter | Optional | Optional | Optional |
| Digital Signage License^ | 0 | 0 | 1 |
| * Conditions Apply - Subject to WiFi Access Points’ & Controllers’ Technical capabilities ^ Additional Licenses may be purchased as required |
|||
ShiningBot solution is offered based on the number of concurrent users. It is availalbe in 200, 500, 1000, 2500, 5000 and 10,000 concurrent users. Users can upgrade their devices and subscriptions as they grow. Excellent buy back options are also available for upgrades. Discuss with your System Integration Partner for product selection and upgrade. |
|||