Return/Refund Policy

This statement discloses the ShiningBot Data Analytics Private Limited's Return/Refund practices related to the site www.shiningbot.com, www.shiningbot.net, *.shiningbot.net, partners.shiningbot.com and other ShiningBot Data Analytics Private Limited web sites collectively ShiningBot website and portals and documents that refer to this Return/Refund Policy.

Returns due to Non-Acceptance of End User License Agreement
If you are not agreeing to the End User License Agreement of ShiningBot services, you may return your purchase to the original purchase source (distributor/dealer/reseller from whom you have originally purchased) for refund within 7 days of your purchase. All services rendered are non-refundable, once the customer agree to the End User License Agreement.

Your original purchase source may deduct the cost of sale (not exceeding INR 5,000.00 per device) and cost of any additional services rendered by your seller like installation or shipment. These additional service charges collected in addition to the above mentioned cost of sale.

Return or Refunds
Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds or exchanges for any products or services sold. All items or services purchased from ShiningBot or through its sales channel are non-refundable unless otherwise specified in writing by ShiningBot.

Upgrade Policy
You may upgrade your purchase to higher level of product/service. For more information regarding the upgrade procedure, contact your ShiningBot reseller/System Integrator.

How to Contact Us
For any questions or concerns regarding this No Refund Policy, please contact us at:

Email: info@shiningbot.com
Phone: +91 8000 868 868

Notification of Changes
If we make a change to our Return/Refund policy, we will post the changes on our site. We encourage you to periodically review this Return/Refund Policy to stay informed as to ShiningBot Data Analytics Private Limited’s policies around privacy.